Returns & Exchanges

At grace & stella, we want you to love every part of your self-care routine, which is why we offer a 30-day satisfaction guarantee on all our beauty essentials. If a product isn't a perfect fit for your skin or lifestyle, we are here to make it right with a hassle-free return or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to download and print at your convenience.

• 3.
  Pack Your Items

  Securely place the products in their original packaging or a sturdy mailer, attach the prepaid label, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects your return, we will process your refund back to your original payment method within 5-10 business days.